They’ve just sent the crash log. I don’t understand it, but one of you might be able to help out. TIA
Date/Time: 2008-06-04 11:08:06.610 -0500
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Illustrator automator
Path: /Users/UEIArtEmail/Desktop/Illustrator automator.app/Contents/MacOS/Illustrator automator
Parent: WindowServer [58]
Rosetta: Yes
Version: 1.0 (1.0)
PID: 2339
Thread: Unknown
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0x4e534195
Thread 0:
0 com.apple.ASApplication 0xb80a564f 0xb8000000 + 677455
1 com.apple.ASApplication 0xb809fb15 0xb8000000 + 654101
2 com.apple.ASApplication 0xb80bd72e 0xb8000000 + 775982
3 com.apple.ASApplication 0xb811e403 spin_lock_wrapper + 1985
Thread 1:
0 com.apple.ASApplication 0xb822fa6b strchr + 72
1 com.apple.ASApplication 0xb81cb487 pthread_cond_wait + 3114
2 com.apple.ASApplication 0xb816765e catch_exception_raise_state_identity + 318
3 com.apple.ASApplication 0xb8166b9a CallPPCFunctionAtAddressInt + 177124
4 com.apple.ASApplication 0xb8166a91 CallPPCFunctionAtAddressInt + 176859
5 com.apple.ASApplication 0xb816775c catch_exception_raise_state_identity + 572
6 com.apple.ASApplication 0xb8200c00 pthread_create + 1124
Unknown thread crashed with i386 Thread State:
eax: 0x00000020 ebx: 0xb80a5628 ecx:0x4e534175 edx: 0x0000000c
edi: 0x4e534195 esi: 0x80d034f0 ebp:0xb7fff9f8 esp: 0xb7fff9c0
ss: 0x0000001f efl: 0x00010206 eip:0xb80a564f cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs:0x00000000 gs: 0x00000037
Binary Images Description:
0x1000 - 0x1fff com.apple.ASApplication 1.0 /Users/UEIArtEmail/Desktop/Illustrator automator.app/Contents/MacOS/Illustrator automator
0x8fc00000 - 0x8fc50fff dyld 46.16 /usr/lib/dyld
0x8fe00000 - 0x8fe4afff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x901c0fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90218000 - 0x9021dfff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021f000 - 0x90261fff com.apple.CoreText 1.1.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x90289000 - 0x9036dfff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x90396000 - 0x90758fff com.apple.CoreGraphics 1.258.78 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x907e7000 - 0x908befff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90905000 - 0x90905fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90907000 - 0x90a10fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a61000 - 0x90ae4fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90b0d000 - 0x90b7ffff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x90bf2000 - 0x90bfdfff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x90c02000 - 0x90c77fff com.apple.framework.IOKit 1.4.8 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90c8d000 - 0x90ca1fff libauto.dylib /usr/lib/libauto.dylib
0x90ca7000 - 0x90f72fff com.apple.CoreServices.CarbonCore 682.28 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90fcf000 - 0x91048fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x9108b000 - 0x910ccfff com.apple.CFNetwork 129.22 (129.23) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x910e0000 - 0x910f4fff com.apple.WebServices 1.1.3 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
0x91100000 - 0x91192fff com.apple.SearchKit 1.0.7 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x911ce000 - 0x911eefff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x911fb000 - 0x9120afff libz.1.dylib /usr/lib/libz.1.dylib
0x9120d000 - 0x913c2fff com.apple.security 4.5.2 (29774) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x914bf000 - 0x914c8fff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x914cf000 - 0x914d7fff libbsm.dylib /usr/lib/libbsm.dylib
0x914db000 - 0x91503fff com.apple.SystemConfiguration 1.8.6 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x91515000 - 0x9158efff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x915d8000 - 0x915d8fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x915da000 - 0x9160dfff com.apple.AE 314 (313) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x91623000 - 0x91700fff com.apple.ColorSync 4.4.10 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x9173f000 - 0x917c0fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x917fd000 - 0x918affff com.apple.QD 3.10.25 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x918e4000 - 0x9193afff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x91962000 - 0x9197cfff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x9198a000 - 0x919aafff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
0x919b7000 - 0x919f3fff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x91a0b000 - 0x91a19fff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x91a21000 - 0x91a5ffff com.apple.ImageIO.framework 1.5.7 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x91a74000 - 0x91b37fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b82000 - 0x91b97fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b9c000 - 0x91bbcfff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91bc1000 - 0x91c21fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c33000 - 0x91c37fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c39000 - 0x91ca6fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91cab000 - 0x91cebfff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91cf1000 - 0x91d0cfff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d11000 - 0x91d13fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d15000 - 0x91e03fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e22000 - 0x91e22fff com.apple.Accelerate 1.3.1 (Accelerate 1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e24000 - 0x91f0afff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x91f12000 - 0x91f31fff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x91f9d000 - 0x92029fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x92035000 - 0x920ccfff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x920e5000 - 0x92692fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x926c5000 - 0x929f0fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x92a20000 - 0x92b0ffff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92b12000 - 0x92b98fff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x92bda000 - 0x92e0efff com.apple.Foundation 6.4.10 (567.37) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f31000 - 0x92f51fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f5c000 - 0x92fb8fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fce000 - 0x92fcefff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fd0000 - 0x92fe5fff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x92ff6000 - 0x93001fff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x93009000 - 0x93012fff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x9301a000 - 0x930adfff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x930c2000 - 0x930c7fff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x930cb000 - 0x930edfff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x93101000 - 0x93109fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x93110000 - 0x93179fff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x931a2000 - 0x931eafff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x93214000 - 0x93225fff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x9322e000 - 0x93235fff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x9323b000 - 0x93562fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x93697000 - 0x936a4fff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93710000 - 0x93710fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93712000 - 0x93d80fff com.apple.AppKit 6.4.10 (824.48) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94108000 - 0x9417cfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941b6000 - 0x94275fff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x942b9000 - 0x942b9fff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x942bb000 - 0x9446efff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x944b7000 - 0x944f7fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x944ff000 - 0x94543fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x9454a000 - 0x94564fff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94575000 - 0x94597fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x95291000 - 0x9534ffff com.apple.WebKit 4525.18 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x953bd000 - 0x954a5fff com.apple.JavaScriptCore 4525.17 /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x954e1000 - 0x95bb3fff com.apple.WebCore 4525.18.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x95f6b000 - 0x95fabfff com.apple.AppleScriptKit 1.4.1 (64) /System/Library/Frameworks/AppleScriptKit.framework/Versions/A/AppleScriptKit
0x95fd9000 - 0x9600ffff com.apple.OSAKit 1.0.1 (43) /System/Library/Frameworks/OSAKit.framework/Versions/A/OSAKit
0x9602e000 - 0x9603bfff libexslt.0.dylib /usr/lib/libexslt.0.dylib
0x9603e000 - 0x96066fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x9bcb5000 - 0x9bcb7fff Interposers.dylib /usr/libexec/oah/Shims/Interposers.dylib
0xb8000000 - 0xb82d6fff com.apple.ASApplication 1.0 /Users/UEIArtEmail/Desktop/Illustrator automator.app/Contents/MacOS/Illustrator automator
Translated Code Information:
Rosetta Version: 17.26
Args: /Users/UEIArtEmail/Desktop/Illustrator automator.app/Contents/MacOS/Illustrator automator -psn_0_37224449
Exception: EXC_BAD_ACCESS (0x0001)
Thread 0: Crashed (0xb7fff9c0, 0xb80a564f)
0x00000062: /Users/UEIArtEmail/Desktop/Illustrator automator.app/Contents/MacOS/Illustrator automator : + 0x62
0x00001fb4: /Users/UEIArtEmail/Desktop/Illustrator automator.app/Contents/MacOS/Illustrator automator : _main + 0x1c
0x00001f44: /Users/UEIArtEmail/Desktop/Illustrator automator.app/Contents/MacOS/Illustrator automator : start + 0x44
0x0c0700b8: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x95f6bcb4 ctr: 0x95f6bc84
r00: 0x00001fb4 r01: 0xbffff880 r02: 0x00000001 r03: 0x95faaea0
r04: 0x95fa1874 r05: 0x00000000 r06: 0xbffff9a4 r07: 0x00000062
r08: 0x00000069 r09: 0x00000010 r10: 0x5e5e6172 r11: 0x6a041874
r12: 0x4e534175 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0xbffff970 r27: 0x0000000c
r28: 0xbffff974 r29: 0x00000002 r30: 0x00000000 r31: 0x95f6bc8c
Model: intel 24" iMac
Browser: Safari 525.20
Operating System: Mac OS X (10.5)